Below we provide information to help you understand the process of purchasing tickets on our website.
Ticket Impulse is a PaaS (Platform as a Service) that Promoters and Organizers use to promote their events, sell tickets to attend those events.

The Promoters have authorized us to charge a payment for the tickets sold. We process all the necessary data that you provide during the purchase process. Of course, all data is carefully protected by us as well as by Stripe and payment gateways with which we cooperate.

Our efforts to preserve the convenience of the purchase, the reliability of preserving your personal information and processing the purchase process require additional costs and we charge an additional commission for each sold ticket

Canceled and rescheduled events

Sometimes concerts are canceled or postponed. If this happens, we will endeavor to contact you to advise you of the return or exchange procedures for this concert. For precise instructions on any canceled or postponed concert, please check the concert details online or contact us

If the event is canceled and the ticket you purchased through is eligible for a refund, we will refund you to the credit card you used to purchase that ticket.

Service and order processing rates

Tickets purchased from are generally subject to a ticket service fee and are non-refundable for a handling fee. In many cases, shipping charges will also be due.

Pricing and availability

We sell tickets on behalf of Event Promoters, which means we do not set ticket prices or determine seating or ticket availability. The seating charts reflect the current general layout of the venue. In some cases, the location and location of seats are subject to change without notice. Tickets are typically sold through multiple distribution points including online, social networks, Box Offices. Therefore, tickets to popular events can quickly sell out. Sometimes additional tickets may be available prior to the start of the event. However, we have no control over this inventory or its availability.


All ticket prices for events that take place in the United States are quoted in US dollars. All ticket prices for events that take place in Canada are quoted in Canadian dollars.